PO Box 41365 San Jose, CA 95160 United States of America
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Evoke Socks Shop?
Shipping is calculated at the end of the checkout process using live rates from USPS. You have the option of upgrading your delivery method to EXPRESS shipping with USPS. Orders may be subject to VAT, import duties and/or taxes, which are levied once your package reaches your country. We ship your package according to Incoterm Delivered Duty Unpaid (DDU), which means we do not collect VAT, duties and/or taxes on orders to countries outside the USA , and we cannot predict what your particular charges may be. You can contact your local customs office for more information.
Which payment methods are accepted in the Evoke Socks Shop?
There are several payment options available on our site. We accept Visa, MasterCard, American Express and PayPal. The total amount (price of order + shipping) will be withdrawn from your account when the order is completed and approved. For more information please send us a message.
How long will delivery take?
We do our very best to ensure that you receive your socks as fast as possible. Delivery times may be longer during holidays or final sales. For standard shipping within the US, you should receive your order within 3-5 business days. For international orders, it may take up to 2-4 weeks. Evoke Socks ship via USPS. Once you make your purchase and it is fulfilled and shipped you will automatically receive tracking information if you have input a valid email address. If you have any issues please contact us through the online form.
How secure is shopping in the Evoke Socks Shop? Is my data protected?
To protect your personal information, we take all the precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional industry standards.
What exactly happens after ordering?
After your order has been placed, you will receive a confirmation email including price and purchasing details. Once the order is fulfilled and shipped you will automatically receive tracking information if you have input a valid email address. If you have any issues please contact us through the online form
What sizes do you offer?
We offer one size fits most: U.S. Men’s shoe size 8 – 14. U.K. Men’s shoe size 7.5 – 13.5 European Men’s shoe size 41 – 49